Have a question about our service?

Below we have listed the most frequently asked questions by tenants and landlords using our website. Please get in touch should you have any questions not listed here of if you require assistance using your account.

What is Property Lets Online?

Property lets online is a nationwide property search engine for rental properties. We offer both tenant and landlord features that aims to help making property enquiries both cheaper and faster for both.

Is there a charge for using the service?

Yes and no. By default both tenants and landlords can sign up to one of our free accounts which offer some great features for absolutely nothing. We do advise that at some point both upgrade their accounts as these will inevitably offer more beneficial features.

I'm a tenant how do i get referenced?

Property Lets online offer a credit check and referencing service. Get in touch and we will walk you through that process. Getting referenced is the best way to secure properties you are viewing and avoid losing any holding deposits.

Am i locked into a monthly contract?

No, with all Property Lets Online accounts you are on a 30 day subscription which you can renew at the end of that period. We never lock you into a contract so you are free to use our service for as long or as little as needed while you search or go about letting properties.

How do premium advertisements work?

Premium adverts are properties which are featured at the top of our search results. With all landlord packages you can purchase premium credits which let you feature one or more of your listings within our search results and partner website for 30 days. With our Silver and Gold accounts we even give you some premium credits as part of that subscription.

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